Making a Difference – TheraTalk to ease communications in mental health counselling

In recent years, mental health issues have become alarming in Hong Kong. The waitlist for public services is so long that many people miss their optimal time to receive timely intervention to prevent the problems from escalating. However, alternative private services are often too expensive and inflexible.

TheraTalk fills the gap by providing timely, easily accessible, flexible and affordable psychological services with the use of advanced technology. We aim to become the biggest technology-based psychological services provider in Asia.

TheraTalk is a HealthTech start-up that enables people with stress and mild mental health issues to communicate with professional counsellors by text at any time of the day.

The service removes the stigma and inconvenience of seeking professional help in person. Users can choose to chat with dedicated professional counsellors or psychologists for regular, asynchronous feedback via text counseling. Alternatively, they can choose real-time counselling or in-person counselling. TheraTalk’s services are highly affordable, easily accessible, and users can choose to keep their identity anonymous. The company also offers offline, in-person counselling and wellness services for individuals and corporations.

In addition, TheraTalk provides bot-assisted mental health screening to help early detection and informed treatment and bot-assisted evaluation for effectiveness studies. We have also recently launched a free bank of resources for non-paying clients to enhance their psychological well-being.

TheraTalk was founded by an enthusiastic team with professional knowledge in psychology, counseling, technology development, business development, marketing and corporate planning.

組長
Team Leader
李文頤
LI Man Yee Isabel (HKU)

組員
Team Member
邱明曉
YAU Ming Hiu (CUHK)
麥嘉雯
MAK Ka Man Carmen (HKBU)
楊子寧
YEUNG Chi Ling Cindy (HKU)

院校顧問
Faculty Advisor
梁曉廸博士
Dr. Hildie LEUNG (PolyU)

Website
facebook.com/theratalkhk/